Privacy Policy for G US International (Pty) Ltd

1. Introduction

G U S International (Pty) Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with international privacy standards and the South African Protection of Personal Information Act (POPIA), Act 4 of 2013.

By using our website, products, or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Scope of This Policy

This policy applies to:

• All visitors to our website (www.gus-int.com).
• Customers, suppliers, and business partners.
• Any third parties who interact with us and whose personal information we process.

3. Information We Collect

We may collect the following types of personal information:

• Personal Identifiers: Name, contact details (email, phone number, address), and identity or passport numbers.
• Financial Information: Bank account details, payment information, and credit history.
• Transactional Data: Purchase history, order details, and delivery information.
• Technical Data: IP address, browser type, device information, and cookies.
• Marketing Preferences: Communication preferences and feedback.

4. How We Use Your Information

We process your personal information for the following purposes:

• To provide and improve our products and services.
• To process orders, payments, and deliveries.
• To communicate with you regarding your account, orders, or inquiries.
• To comply with legal and regulatory obligations under POPIA and other applicable laws.
• To send marketing communications (with your consent).
• To analyze website usage and improve user experience.

5. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have given explicit consent (e.g., for marketing communications).
• Contractual Necessity: To fulfill our obligations under a contract with you.
• Legal Obligation: To comply with South African laws, including POPIA.
• Legitimate Interests: To improve our services and protect our business interests, provided it does not override your rights.

6. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors, delivery companies).
• Legal Authorities: When required by law or to protect our legal rights.
• Business Partners: With your consent, for joint marketing or promotional activities.

We ensure all third parties comply with POPIA and international data protection standards.

7. International Transfers

If we transfer your personal information outside South Africa, we will ensure adequate protection measures are in place, such as standard contractual clauses or binding corporate rules.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security audits.

9. Record Keeping Under POPIA

In compliance with POPIA, we maintain records of all personal information processing activities, including:

• The purpose of processing.
• Categories of data subjects and personal information.
• Recipients of the data.
• Data retention periods.
• Security measures implemented.

Records are retained for as long as required by law or for the purpose they were collected.

10. Your Rights Under POPIA

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal limitations.
• Objection: Object to the processing of your personal information.
• Restriction: Request restriction of processing under certain circumstances.
• Withdraw Consent: Withdraw consent for processing, where applicable.

To exercise these rights, please contact us at info@doorsandmore.co.za

11. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, we will securely delete or anonymize your data.

12. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@gus-int.com
• Phone: +27 61 510 7965
• Address: 19 Pearce Street, Berea, East London, 5241

15. Complaints

If you believe we have not complied with POPIA, you may lodge a complaint with the Information Regulator:

• Website: https://www.justice.gov.za/inforeg/
• Email: inforeg@justice.gov.za
• Address: SALU Building, 316 Thabo Sehume Street, Pretoria, South Africa

This Privacy Policy is designed to ensure transparency and compliance with both international standards and South African legal requirements, including POPIA.

G U S International (Pty) Ltd
Reg : 2015/204503/07
VAT : 4230271407